While Luggage Extra provides a platform for connecting users, it's essential for users to exercise caution and use their discretion when arranging exchanges. We recommend communicating with fellow users through the app's messaging system and arranging meet-ups in public places for added safety.

Users can post their journey plans, including departure and arrival details, on the app. Those in need of sending or receiving items can then connect with travelers heading in the same direction. Once connected, users can coordinate the exchange of goods directly with the traveler.

Luggage Extra is a platform designed to connect individuals who need to send or receive belongings with travelers heading to their destination. It facilitates a convenient and cost-effective way to transport goods by leveraging existing travel plans.

Luggage Extra is free to use for both travelers and users sending or receiving items. However, users may incur any associated costs related to the transportation or exchange of goods, such as packaging materials or shipping fees.

While Luggage Extra strives to connect users with reliable travelers, we recommend communicating openly with the traveler and establishing trust before proceeding with the exchange. Users can also review feedback and ratings from other users to gauge the reliability of a traveler.

Luggage Extra acts solely as a facilitator connecting users for goods exchange and does not take responsibility for any damages, losses, or issues encountered during transactions. Users are encouraged to communicate directly with the other party to resolve any disputes or concerns. If you encounter any violations of our terms or inappropriate behavior, please report it to our support team for review and appropriate action.

Users have the option to cancel or modify a transaction by accessing the "Post" section after posting their journey details. However, if a user has already confirmed a transaction with another user related to their post, they cannot cancel or modify the transaction directly. In such cases, users should contact our customer care for assistance. We encourage users to review and finalize transactions carefully before confirming to avoid any inconvenience.

Luggage Extra takes user privacy and data security seriously. We implement measures to safeguard your personal information and adhere to strict privacy policies. However, we recommend users to refrain from sharing sensitive information and to report any suspicious activity immediately.

We value user feedback and suggestions for improving our platform. You can provide feedback directly through the app or reach out to our support team with any suggestions or concerns. We are committed to continuously enhancing the Luggage Extra experience for our users.

While there is no specific limit set by Luggage Extra, users should ensure that the size and weight of items comply with any legal requirements and regulations concerning the mode of transportation. It's essential to consider the convenience and safety of both the traveler and the items being transported.

Luggage Extra provides a rating and feedback system for users to review the reliability and trustworthiness of travelers. Users can view ratings and feedback from previous transactions to gauge the credibility of a traveler. Additionally, we recommend communicating openly with the traveler and establishing trust before proceeding with the exchange.

Users can communicate directly with the traveler to discuss delivery times and arrangements that are convenient for both parties. However, it's essential to be flexible and considerate of the traveler's schedule and itinerary. Clear communication and mutual agreement are key to ensuring a smooth exchange process.

If you encounter any suspicious or inappropriate behavior from other users on Luggage Extra, we encourage you to report it immediately to our support team. Our team will investigate the matter thoroughly and take appropriate action, including suspending or banning users who violate our terms of service.

While Luggage Extra allows for a wide variety of items to be exchanged, users are prohibited from exchanging illegal, dangerous, or prohibited items such as weapons, drugs, and contraband. Users should also adhere to any applicable laws and regulations regarding the transportation of goods.

In the event that a traveler cancels their trip or is unable to fulfill the exchange agreement, users should contact our customer care for assistance. Our team will work to resolve the issue and explore alternative options, such as connecting users with other available travelers or providing refunds where applicable.

There is no specific limit to the number of transactions users can make on Luggage Extra. However, users should exercise discretion and ensure that they can fulfill their commitments before confirming transactions to avoid any inconvenience to other users.