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Privacy Policy

Privacy Policy

At Luggage Extra Limited, safeguarding your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our app. By using Luggage Extra Limited, you consent to the terms outlined herein.

1. Information We Collect:

 • Personal Information: Upon registering on our app, we collect essential personal details including your name, email address, contact number, and other relevant information.

• Journey Details: When you post your travel itinerary on our platform, we collect information about your journey plans, such as departure and arrival details.

• Transaction Information: We gather data related to transactions, including details about goods exchanged, payment information, and shipping details.

• Usage Data: We automatically collect data about your interactions with our app, such as log data, device information, and usage patterns.

2. How We Use Your Information:

• Facilitating Connections: Your journey details enable us to connect you with other users for sending or receiving goods.

• Providing Services: We utilize your personal information to deliver our services, process transactions, and communicate with you regarding your account and transactions.

• Improving Our App: We analyze usage data to enhance the functionality and user experience of our app continually.

3. Data Sharing and Disclosure:

• We may share your information with other users involved in goods exchange transactions facilitated through our platform.

• Disclosure may also occur to comply with legal obligations or respond to legal requests.

4. Data Security:

• We implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Links:

• Our app may feature links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

6. Children's Privacy:

• Our app is not directed at children under the age of 16, and we do not knowingly collect personal information from individuals under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately.

7. Profile Picture Collection: • In addition to the aforementioned data, we also collect profile pictures of users. This feature serves to enhance user identification and communication within the app, fostering a more personalized experience and facilitating trust among users.

8. Changes to this Privacy Policy: • We may update this Privacy Policy periodically. Any changes will be communicated by posting the revised Privacy Policy on this page.

9. Contact Us: • For any questions or concerns about this Privacy Policy or our practices, please reach out to us at support@luggageextra.com. By utilizing Luggage Extra Limited, you acknowledge and consent to the terms outlined in this Privacy Policy. Thank you for entrusting us with your information.